Refund & Cancellation Policy

Official policy regarding fee payments, duplicate deductions, and reimbursement requests.

1. Application & Registration Fees

• All application fees and registration charges paid online are strictly non-refundable and non-transferable.
• No requests for cancellation or reimbursement will be accepted once an application is registered on the portal.

2. Duplicate Deductions

• In cases where multiple payments are debited for the same application due to network timeouts, the excess charge will be refunded.
• Applicants must email bank transaction proofs displaying the duplicate transaction reference IDs to principalsdp15@gmail.com.

3. Interrupted Transactions

• If money is deducted from your bank account without an application confirmation receipt being generated, allow 24 to 48 banking hours for automated network reconciliation.
• If the transaction remains unlinked after 48 hours, send your payment timestamp, UTR/RRN, and candidate name to principalsdp15@gmail.com for manual reconciliation or full reversal.

4. Refund Processing Timeline

• Approved duplicate refunds are initiated within 5 to 7 working days.
• All approved refunds are credited back to the original payment source (UPI account, debit/credit card, or net banking) via the payment gateway.